Add or change a client email address

Save the email address Matter uses for the client's portal access and document reminder emails.

Before you start

  • The client has a contact record in Matter.

1. Find the contact

Open Contacts and find the client's contact record.

The Contacts page with Ada Lovelace and the Edit button in the same row.
  1. 1 Select Contacts
  2. 2 Find the client
  3. 3 Select Edit

2. Enter the email address

Add or replace the email address saved for the client.

The Edit contact window with the user account email address and Save changes button.
  1. 1 Enter an address under User account email address
  2. 2 Select Save changes

3. Confirm the email address

Confirm that the new email address appears beside the client.

The Contacts page showing the new email address beside Ada Lovelace.
  1. 1 Check the saved email address

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