One place for clients to do their part
The client portal gives clients a secure home for the matter. They see the active work, upload the documents you requested, and read your updates, all without digging through a long email thread. It runs in the browser, so there is no app to install.
Your firm’s brand, not ours
You control the branding clients see when they are invited in, from the portal name to the look of it. The portal feels like an extension of your firm, which is what clients expect when they are handing over passports and financials.
Staff keep the file, clients see their tasks
Staff work from the agent portal and hold the full operational record. Clients see the connected portal with the parts that are theirs to complete. That split keeps sensitive case work on your side while giving clients a clear, uncluttered view of what to do next.
A visa client opens the portal, sees the current document request, uploads passport scans and supporting evidence, and checks what is still outstanding before contacting their agent.