Define the facts your practice cares about
Matter includes a configurable record layer for the people and organisations around your cases. The goal is simple: define the fields your practice needs, capture those facts in the right place, and stop relying on notes, PDFs, or inbox history as the source of truth.
Start from domain-specific fields
For migration practices, the fact model needs more than a generic contact record. It needs identity details, passport history, family relationships, travel history, employment, education, addresses, organisation details, representative details, and other fields that support the forms and evidence work the practice runs every day.
Capture once, reuse later
A contact, organisation, or team member carries the details the practice needs to work with them. Once a fact has been reviewed, it becomes available for the next step instead of being retyped into every form, request, or internal note.
The foundation for forms and form fill
This is the data layer behind the forms work. Client questionnaires need somewhere reliable to store accepted answers, and automated form fill needs reviewed data it can trust. These pieces work together so Matter becomes a stronger system of record for case work.
Built for reuse across the matter
The system-of-record layer supports review, updates, and safe reuse across contacts, organisations, team members, case forms, and client requests.