Available Available since June 2026 See what shipped

A full activity trail on every case

Every action on a case is recorded with who did it and when, so when a client asks or you need to show your work, the history is already there.

A defensible record of every action, captured as the work happens.

Matter Activity feed showing each action on a case with who did it and when.

Nothing to switch on, nothing to maintain

Create a form, change a due date, move a task, and Matter stamps each action with who did it and when. The trail builds as your team works, with no setting to enable and nothing to keep up to date.

Answer “what happened and when” without reconstructing it

Regulated practices have to show their work. Activity turns that from an afternoon of reconstruction into a question you can already answer, because the trail is on the case before anyone asks for it. When a client queries a step or a review needs the history, it is right there.

Plain-language history, right on the case

The activity trail sits on the case next to the tasks, documents, and notes. It reads as a clear, dated list of actions in plain language, not a log file. Your team sees it; clients do not, since the trail is the internal record rather than the client portal.

Activity tab on a single immigration case, showing a dated trail of task status changes, escalations, and assignments with timestamps, actor initials, and old-to-new value details

Questions

Can clients see the activity trail?

No. The trail is your internal record. Your team sees it on the case, and clients see only their own portal, not the internal history.

Do staff have to remember to log actions for the trail to be complete?

No. Matter stamps each action with who did it and when as your team works, so the trail is complete and dated without anyone maintaining it.

See how Matter handles client document work.

Review the product overview, then decide which capabilities matter most for your practice.