Matter comparison
Migration Manager is a long-established option for migration practices. Matter is the better platform if you want stronger client experience, CRM depth, data management, forms, and automation that keeps matters moving.
At a glance
Migration Manager is deeply entrenched in the market. Matter is the modern platform for RMAs who want a complete practice system, clear client portals, forms, deep Google Drive and Gmail integrations, and AI-powered workflows.
Best for
Migration practices deciding whether to keep a desktop-oriented operating model or move to a modern workflow with lighter rollout and automation.
Why teams switch
Modern access, 2-click cloud drive backups, AI-powered automation, OMARA-ready records, and independently tested CASA Tier 3 security.
Follow the proof
Side by side
| Decision point | matter | Migration Manager |
|---|---|---|
| Architecture | Modern cloud app, works on any device | Desktop app + cloud hybrid |
| Cloud Drive & Email Integrations | Included out-of-the-box (2-click sync to Drive, deep Gmail integration) | Requires third-party add-ons or manual file moving |
| Security certification | CASA Tier 3 & ISO27001 aligned | ISO 27001 |
| Client portal | Included on all plans | MM Portal (included) |
| Letter templates | Free, fully customisable templates included | 4,000+ ($50/mo add-on) |
| Mobile access | Full access on any device | Limited (desktop app) |
| AI & Automation | AI-native engine with automated document reminders and email templates | None natively built-in |
| Onboarding & Setup | No setup fee and a one-week free trial | Professional setup and training can add onboarding cost |
| Practice data and billing context | Client records, case data, forms, notes, document history, status, and follow-up stay connected around the matter | Mature built-in accounting |
| ImmiAccount & Forms | Official immigration forms, structured intake, and automated form fill connected to the matter workflow | eLodge integration |
Where the difference shows up
We know OMARA compliance is critical. Matter goes beyond basic cloud hosting by achieving CASA Tier 3 certification, meaning the application itself is independently penetration-tested to the highest standards. MM relies on organisational ISO27001 without the same published application-level testing.
Migration Manager can add professional setup and training to the onboarding motion. Matter gives practices a self-serve path with a one-week free trial and no setup fee.
Instead of just reselling rigid templates, Matter lets your practice customise and build on them. You keep your institutional knowledge current without paying extra for the basics.
Open it in a browser on any machine. No desktop install, no Windows dependency, and no office-only setup just to check a case while the team is away from the desk.
The portal feels like part of the practice, not back-office software shown to the client. People can upload documents, track progress, and read updates without repeated coaching.
Neudash, the company behind Matter, builds AI and automation natively. Stop manually emailing clients for missing documents. Matter uses advanced AI models to automatically send branded reminders, request missing information, and notify you when a file is ready for review.
We provide a 2-click automated backup sync with Google Drive and Dropbox, intelligently placing files in the right place so you never have to worry about backups. Our deep Gmail integration means emails are sent from within Matter but replicate into your Gmail for full lineage.
Decision guide
Migration Manager is useful to compare when the team wants to pressure-test eLodge depth, templates, and familiar desktop-era workflows against Matter.
Matter is the platform for teams that want software they can use anywhere, stronger client experience, forms, CRM depth, verified application security, and workflow automation that takes admin off the practice.
More detail
Migration Manager is the incumbent for a reason. It has a large template library, years of market habits behind it, and workflows many firms already know well.
If your practice depends on that familiarity every day, that is not inertia. It is a real operational advantage, and it is worth acknowledging plainly before you compare anything else.
Related proof
Migration software
See the wider migration-software shortlist before you decide.
Open pagePortal
Inspect how the client-facing workflow looks in practice.
Open pageSecurity
See the public security detail behind the product.
Open pageFAQ
Migration Manager is an established desktop-based case management tool. Matter is a modern alternative with CASA Tier 3 security, built-in automation, and a cleaner client experience.
Yes. The main decision is not whether switching is possible. It is whether your practice wants modern client workflows and less manual admin badly enough to change systems.
The operating model. Migration Manager is built around a desktop-plus-cloud setup. Matter is built around browser access, client portal workflows, and automation that keeps the file moving.
Start a free trial and see the client portal, forms, CRM depth, data management, and staff workflow your team should run next.
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