How do I connect Neudash to WhatsApp?

Enable WhatsApp on your agent's Channels tab in Neudash. Scan the QR code or tap the wa.me link on your phone. Send the connect command and enter the verification code back in Neudash. You're ready to chat.

What can the Neudash WhatsApp bot do?

The Neudash WhatsApp bot lets you chat with Neudash directly from WhatsApp. You can send text messages, images, documents, audio, and video. Neudash can check on automations, answer questions, and send results back into the conversation.

Is the WhatsApp connection secure?

Yes. Neudash uses a one-time verification code that expires after 15 minutes with a maximum of 5 attempts. All webhook communication is signed with HMAC-SHA256. Each user gets a private conversation, and Neudash cannot access your contacts, other chats, or phone data.

WhatsApp keeps the conversation.
Neudash runs the work.

Use WhatsApp for direct, mobile conversations while Neudash handles the workflow, files, and follow-up behind each message.

Connect WhatsApp

Requires a Neudash account. You'll connect WhatsApp from your dashboard.

Connection type Messaging channel

What Neudash does in WhatsApp

WhatsApp is where your team or clients can message from the phone they already use. Neudash handles the work behind that conversation, including file intake, status questions, and automated follow-up.

WhatsApp is the conversation layer. The operational work still runs in Neudash and across the systems that hold the business record.

See the WhatsApp integration page See Teams, Zoom, and other communication pages with their real setup path Open the Neudash app

Your agent, in your pocket

WhatsApp is the private messaging surface. Neudash handles the operational work that follows.

Direct Message Chat

Chat with Neudash directly in WhatsApp. Send a message, get a response, and keep work moving without opening another dashboard.

Rich Media Support

Send images, documents, audio, and video. Your agent can process files and respond with the information you need.

QR Code Connection

Share a scannable QR code or clickable link to let anyone on your team connect with your agent instantly.

Mobile-First Workflows

Check on automations, ask questions, and get results from anywhere, all from the phone in your pocket.

Easy Team Access

Share a wa.me link or QR code with your team. Each person gets their own private conversation with your agent.

Secure Verification

A one-time verification code ensures only authorized team members can connect. Codes expire after 15 minutes.

Get started in minutes

Three steps. Scan, verify, chat.

Enable WhatsApp

Scan the QR Code

Open WhatsApp and scan the QR code, or tap the wa.me link on your phone.

Verify & Chat

Enter the verification code in Neudash. Your agent is now connected.

Private by design

Each user gets a private, verified conversation. Nothing more.

The agent can

Respond to your direct messages
Process images, documents, audio, and video
Answer questions about your automations
Send you results and status updates
Maintain a private conversation per user

The agent cannot

Access your contacts or phone data
Read messages from other conversations
Send messages without your initiation
Join WhatsApp group chats
Access your WhatsApp account settings

Ready to run work through WhatsApp?

Scan a QR code, verify the connection, and let Neudash handle the workflow behind the chat.

Get Started with WhatsApp

Free to start

WhatsApp keeps the conversation.Neudash runs the work.