Keep Smartsheet as the live tracker
Smartsheet works well when the table or database is the visible home for operational data. People can see what changed without hunting across tools.
The friction starts when a record changes and the next step still depends on someone noticing it. You see it in work like Project status escalation and Approval-driven handoffs.
The part people still chase
A shared table can show the current state. It does not automatically ask for approval, send the reminder, update another system, or make sure the next owner picks the work up.
A practical way to use both
Keep the data visible in Smartsheet. Let Neudash watch for the row or record change that matters and handle the review, routing, reminder, or downstream update that should follow.
This connection depends on the access Smartsheet already exposes, usually an API, webhook, or app-auth path.