Keep Cliniko for bookings and patient records
Cliniko already covers the part clinics expect from their practice software. Its public API covers records like patients, appointments, and invoices, and Cliniko’s help docs document API key setup and online booking workflows.
That is the record the clinic should keep in place. The extra work usually begins after the appointment is created, confirmed, missed, or completed.
Where front-desk follow-through still breaks down
Many clinics already use online bookings and reminders, but the surrounding admin is still manual. Someone still has to acknowledge the booking, chase missing intake, recover the no-show, or push the next payment or admin step after the visit.
That is where Neudash fits. It can react to the Cliniko event that matters and handle the communication or routing that follows.
A practical way to use both
Keep the appointment, patient, and invoice record in Cliniko. Use Neudash when the booking should start a reminder sequence, when the front desk needs a no-show recovery path, or when completed care should trigger a payment or office handoff.
Cliniko has the clearest public setup story in this batch because it documents API key access and online booking behaviour. That makes it a good fit for appointment-driven workflows where the trigger is clear and the follow-through still takes too much staff time.