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Migration agent software in Australia

An honest look at the options available to registered migration agents in 2026.

The market in 2026

Roughly 5,000 registered migration agents practise in Australia. Most rely on one of a handful of dedicated tools, or piece things together with spreadsheets, email, and shared drives. For two decades, a single vendor dominated the market with little pressure to innovate.

That is changing. The Migration Agents Regulations 2026 represent the first major regulatory overhaul in 28 years. New compliance obligations, stricter record-keeping standards, and real enforcement mean agents are re-evaluating their tools. Several are asking: is there something better?

We built one of those options (Matter), so we have an obvious bias. This page tries to be fair regardless. Where a competitor does something well, we say so. Where Matter falls short today, we say that too.

Feature and pricing comparison

Scroll horizontally on mobile. Prices are per user per month in AUD unless stated otherwise.

	Matter	Migration Manager	Officio	Ezymigrate	MatterSys
Price / month	From $79 (TODO)	$239 - $279	Hidden	$185	$45
Setup fee	None	$900	Unknown	$350	None
Contract	Monthly	12 - 36 months	Unknown	Unknown	Monthly
Architecture	Browser	Desktop + cloud	Browser	Browser	Browser
Security certification	CASA Tier 3	ISO 27001	None	None	None
Client portal				+ app
eLodge / MatterAccount	Coming	90+ types	Limited	Form fill
Templates	Case templates	4,000+ ($50/mo extra)	50+ email	Cover letters	Unknown
Trust accounting		Certified
Australian focus	100%	100%	Canadian + AU	NZ + global	100%
AI / Automation	Neudash platform		AI Writer	AI Cover Letters

Each option at a glance

Matter by Neudash

New entrant

A modern browser-based platform built from scratch for Australian migration agents. Matter holds CASA Tier 3 certification, the only migration software in Australia with that level of verified application security. It runs on the Neudash automation platform, which means workflows, reminders, and document collection can be automated beyond what a traditional CRM offers.

Stands out for: Only CASA Tier 3 certified option. Built-in automation platform.

Honest gap: No eLodge automation yet. Newer product with a smaller feature surface than Migration Manager.

Migration Manager

Market leader

The dominant player for 20 years. Deep MatterAccount integration with support for 90+ visa application types. ISO 27001 certified. Certified trust accounting. If eLodge automation is your top priority, Migration Manager has the most mature integration in the market.

Best at: MatterAccount/eLodge integration (90+ visa types). Only option with certified trust accounting.

The catch: Desktop-era architecture, $279/mo plus $900 setup, and lock-in contracts up to 36 months.

Full Matter vs Migration Manager comparison

Officio

Canadian origin

Originally built for Canadian immigration consultants, Officio expanded into the Australian market around 2013. Browser-based with email templates and basic case management. Pricing is not published; you need to contact their sales team to get a quote.

Useful if: You also handle Canadian immigration and want one tool for both.

Gaps: Hidden pricing, no security certifications, and not purpose-built for Australian regulations.

Ezymigrate

NZ-first

Built in New Zealand and expanded globally. Offers a client mobile app alongside the browser portal. AI-assisted cover letter generation. $185/mo positions it in the middle of the market. Secondary player in Australia, with stronger presence in New Zealand.

Differentiator: Client mobile app. Good fit for NZ-focused or multi-country practices.

No security certifications. Australia is not their primary market, and eLodge integration is limited to form filling.

MatterSys

Budget option

Australian-built CRM that covers both migration agents and education agents. At $45/mo with no setup fee, it is the most affordable dedicated option. Less feature depth than the larger platforms, but handles contacts, cases, documents, and a client portal at its price point.

Best at: Combining migration and education agent CRM in one tool. Lowest price by a wide margin.

No eLodge integration, no security certifications, and fewer features than larger platforms. You get what you pay for.

How to choose

There is no single best answer for every practice. The right choice depends on your priorities.

eLodge automation is everything

Migration Manager. Nobody else comes close on MatterAccount integration depth. 90+ visa types with direct lodgement. High-volume practices will save real hours here.

Security you can verify, not just claims

Matter is the only migration software in Australia with CASA Tier 3 certification. An independent lab tested every layer against the OWASP Application Security Verification Standard. Migration Manager has ISO 27001, which covers organisational processes but not application-level penetration testing. Everyone else has no certifications at all.

Migration + education agents under one roof

MatterSys. Only option that handles both.

Budget comes first

MatterSys at $45/mo or Matter from $79/mo. Neither charges setup fees or locks you into contracts. Migration Manager sits at the other end: $279/mo, $900 setup, and multi-year commitments.

You want more than a CRM

Matter runs on the Neudash automation platform. Document collection reminders, deadline alerts, client status updates, custom workflows. The other tools are case management systems. Matter is a case management system with an automation engine underneath.

See if Matter fits your practice.

No setup fees. No contracts. Start a practice and explore it yourself.

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