For migration agents

Case management that understands your practice.

You hold a MARN. You advise people on one of the most important decisions of their lives. Your software should match that standard. Matter keeps your cases, documents, deadlines, and client updates in one secure, independently security‑tested place.

You already know the problem.

Most migration case management software is expensive, dated, or hard to buy. Desktop installs. Setup fees. Long contracts. Pricing hidden behind a sales call. And if you're running your practice on spreadsheets and email folders, you know something critical will eventually slip.

You passed the capstone assessment. You advise people navigating one of the most complex regulatory systems in the world. Your software should match that standard.

Built for migration

Matter speaks your language.

Your practice, your way

Organise cases by visa subclass, stage, deadline, or however your practice works. Build your own templates, document checklists, and questionnaires. Matter adapts to your workflow, not the other way around.

Document collection that works

Create document checklists by visa type. Your clients upload through their secure portal. Track what's received, what's missing, and what's overdue. No more chasing passports and skills assessments via email.

A client experience that builds confidence

Your clients get a clean, modern portal where they can see their case progress, upload documents, and read updates from your team. It reflects the professionalism of your practice, not the clunkiness of your software.

Gmail and Google Drive built in

Send branded emails from your firm's address directly from a case. Back up case documents to your own Google Drive automatically. No vendor lock-in, no single point of failure.

Compliance

Built for the 2026 regulations.

The Migration Agents Regulations 2026 replaced the 1998 regulations, the first major overhaul in 28 years. New CPD requirements. Stricter record-keeping obligations. Real enforcement. Matter is already compliant.

Service agreement tracking. See which clients have signed agreements and which haven't. The Code of Conduct requires one before you start work.
7-year file retention. Every file note, document, and communication stored with a full audit trail. If OMARA asks for a record from 2019, you can pull it up in seconds.
Notes timestamped and attributed, so you meet Code of Conduct requirements for recording oral communications without extra effort.
Document register. Track receipt and return of passports, original certificates, and identity documents with full chain of custody.
matter by neudash

If you're a registered migration agent in Australia, this is the case management software you have been waiting for.